The uniqueness of organizations and transformations, and why agency is central
Towards a new understanding of organizations, transformation, and transformational work (part 2)
I
To create organizations that behave differently, we need to apply a different understanding of transformation. This differs from the current understanding of organizational development in three important ways:
Every transformation unfolds on its own. We think we can initiate and shape change, but in reality transformation occurs by itself. Seeing ourselves as the great creators leads to more harm than good.
Every transformation possesses its own intelligence, which we can either support or suppress.
Every transformation is unique and needs to be treated that way. It carries its own manual for us to study. Assuming control through tried and tested methods undermines the uniqueness of the organization and its transformation. This contributes to a fundamental loss of social diversity.
II
If we view each transformation as unique and possessing inherent intelligence, we must recognize that its power can only be unleashed through agency. We will realize the transformation's full impact if we establish agency in at least three central aspects:
I Agency is the goal
Human nature can express itself fully only if one has the agency to do so. The more people are self-empowered and able to tap into their potential, the more aligned we are with nature and capable of restoring a healthy relationship with it. As such, organizational transformations must be oriented toward the agency of all affected by it.
II The transformation must be based on agency
The paradigms that govern a process define its results. If we want to create agency, our approach to transformation must be based on agency.
III Transformation must facilitate agency
If we do not go beyond participation and establish agency in our transformational work, we remain rooted in old paradigms. Agency is a source of creativity, power, and strength, and we need all of this for the times and changes ahead.
This is part of a series on organization and transformation: